Salesforce Field
Service Lightning

Salesforce Field Service Lightning optimizes field service management with real-time visibility, intelligent scheduling, and mobile access. It enhances productivity, streamlines operations, and improves customer satisfaction by enabling teams to efficiently manage work orders and respond quickly to service requests.

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Field Service Lightning Services

Field Service Lightning (FSL) enhances Salesforce Service Cloud by offering comprehensive workforce management. It enables organizations to efficiently track mobile employees’ service appointments throughout the entire customer service journey, starting from the initial customer service call.

SALESFORCE FIELD SERVICE LIGHTNING BENEFITS

Offers intelligent customer experiences

Field service agents can be empowered to make quick decisions by employing the power of IoT. Using Field Service Analytics, powered by our Salesforce mobile app development services, you can identify trends and challenges faster and optimize your mobile workforce.

Connects seamlessly with the customers

The Dispatcher Console can be used to automate the Salesforce Consulting Services delivery tracking. Users can easily customize their dashboard view to a map or a Gantt chart and can get real-time job alerts.

Delivers guided mobile experiences

Mobile employees and field service agents can share job updates, access knowledge books, view and update van stock or hub inventory, and generate service reports using the Field Service Lightning mobile app.

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  • Our solutions experts schedule a secure meeting within 24 hours.
  • They recommend tailored skills and hiring models.
  • You make informed decisions based on our expert guidance.
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Our Field Service Lightning Services

We offer a connected and customizable customer experience, and boost field service workforce productivity for our clients.

  • Onsite Job Management & Scheduling and Assets Management & Monitoring
  • Real-time Analytics & Collaboration and Management of Work Orders
  • Dispatcher Console and Access to Knowledge Articles